Introducing SMTP Authentication
We are pleased to introduce SMTP Authentication in this release. Along with several other improvements, SMTP authentication adds a new dimension of control and security to the Email Appliance, and improves its integration with existing networks.
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SMTP Authentication: SMTP Authentication allows you to grant your end-users the ability to send email through the appliance from an external network. With SMTP authentication, users can be treated as if they were sending mail from inside your network, and you can apply the same outbound policy rules that you do for the rest of your organization.
SMTP authentication works in conjunction with a Directory Server, to provide quick and reliable authentication. The Transport Layer Security (TLS) of the Email Appliance has been enhanced to provide more secure authentication.
Important: We recommend you turn on Transport Layer Security (TLS) to help ensure more secure authentication. (For more information on this feature, see the 3.2.0.1 Release Notes.)
- Configurability: After enabling SMTP authentication, you can easily find and view
the status of your LDAP server and TLS settings, and select which port will be used for
SMTP authentication. There are also quick links that allow you to conveniently access
other configuration options. Note: Make sure your organization's firewall settings allow SMTP authentication to work properly.
- LDAPS: LDAPS helps secure the LDAP connection to your Directory Server by sending
it through a Secure Sockets Layer (SSL) tunnel. LDAPS does require any additional
configuration. Read the documentation of your LDAP server before you configure your
appliance to use it.
- Disabling Remote Assistance: The operation of Remote Assistance has been changed.
Support tunnels now stay open longer, for at least 72 hours. Email Appliance administrators now have the option of switching Remote
Assistance off at any time.
These new features simplify the administration of the Email Appliance, and extend its capabilities.